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Frequently Asked Questions

Reseller Articles

What products can I sell through my reseller plan?

Basic and Pro resellers can sell any or all of the following products:...

How do I market to my customers?

As a reseller, you are in a prime position to market your products to an Internet-wide...

Who sets the prices for the products I will sell through my reseller plan?

You do. CANWEST HOST supplies you with a minimum and maximum retail price. Within that...

Do you charge sales or transaction fees?

Yes. We charge a 2.5% credit card fee (applied to the sum of all products purchased)...

Who will be listed as the registrar for domain names registered through my reseller storefront?

We have set up our reseller plans to list your company as the registrar for most Whois...

Can I make products available at wholesale price on my reseller site?

Yes. Your reseller storefront was designed to allow for "discount shoppers."...

Forwarding and Masking a Domain for Your Reseller Store

Because the default...

What is the URL of my reseller storefront?

To view the URL of your storefront, simply click on the View Storefront link in the...

What payment methods can I accept from my reseller site?

We make it easy for you to accept online payments on our secure reseller sites. The...

What are your buy rates?

CANWEST HOST has the best buy rates in the industry. Your buy rates are based on the...

What happens to my customers if I cancel my reseller account?

If you cancel your reseller account or choose not to renew it, we will move all your...

What reports are available with my reseller account?

Your Basic and/or Pro Reseller account includes the following invaluable reporting...